Winter Festival 2018
14th September 2018, 10am
21st September 2018, 10am
Priority Booking offers Friends, Benefactors and Patrons of the festival the opportunity to book tickets ahead of Box Office opening and secure the best seats via first entry to venues. Find out more here or contact Katie Edwards: firstname.lastname@example.org
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How to Book
Book by telephone
Monday – Saturday 10am-6pm
Cambridge Live Tickets
Book in person
Cambridge Live Tickets, Wheeler Street
Cambridge CB2 3QB
On the door
Unsold tickets will be available to purchase over the festival weekend at the Festival Box Office in the Old Divinity School.
Ticket delivery and collection
Tickets booked up to seven days in advance can be posted out for a charge of £1.50 or collected free of charge from the Cambridge Live Tickets Box Office up to the day before the event.
Festival Box Office
The Festival Box Office is run by Cambridge Live Tickets. During the Winter Festival 2018, the Box Office will be located at the Old Divinity School, St John’s College. It will be open from 9am on Saturday 24 and Sunday 25 November 2018 to buy and collect pre-booked tickets. All tickets must be collected or purchased here during the festival weekend. During this period tickets will not be available to collect on the door of the event you are attending.
Please allow enough time to collect your tickets before your event starts to provide for queuing and travel between venues. It can take up to 25 minutes to walk from the Box Office to festival event venues.
For all other events not taking place 24– 25 November 2018, tickets will be available for collection from the venue on the day, one hour before the event starts.
Terms and Conditions
Refunds and exchanges
Refunds for unused tickets will only be made where an event is sold out or cancelled. If your event is sold out or cancelled and you do not want a refund, you can exchange your ticket for another event at the festival (subject to availability). If you are unable to use your ticket or wish to exchange it for another event, please contact the Box Office at least 48 hours before the festival starts.
We offer a waiting list for sold-out events. Please contact the Box Office on 01223 357851 to be added to the list.
All children under the age of 12 must be accompanied at all times by an adult with their own ticket. Ticket concessions for children are available at all events. A “child” is defined as someone aged 16 or under.
Ticket prices vary for each event. We offer concession prices to the following:
Young People – age 25 and under
Children – age 16 and under
Disabled people (carer goes free)
Proof of entitlement will be required.
Young person standby tickets
People aged 25 and under can buy full-price adult tickets for half-price on the day of the event. Please visit the Festival Box Office at the Cambridge Union Society for more information. Proof of age will be required.
For information about booking accessible seating or wheelchair spaces, please contact the Box Office. If your disability requires you to sit in a specific area please let the Box Office know as soon as possible or at least 72 hours before your event so that we can reserve you a seat. We will do our best to accommodate your request, but our events often sell out quickly. Due to space limitation we cannot reserve seats for other members in your group (apart from your carer, if you have one). This is so that we can make sure we reserve accessible seating for those who need it most.
If your disability requires that you must be accompanied by a carer then your carer is entitled to a free ticket, which should be booked at the same time as your own. You can book your free ticket by calling the Box Office: 01223 357 851. Carer tickets cannot be booked online.
Guide dogs and hearing dogs are welcome.
Seating and Door Policy
Events run for one hour unless otherwise specified in the event listing, and are usually followed by book sales and signing. All of our seating is unreserved so you can sit anywhere in the auditorium. To guarantee the best seats, sign up to become a Friend of the festival and take advantage of first-entry to venues in our Friends’ priority queue.
Latecomers: If you are late to an event then you will only be admitted at discretion of the steward(s). Allow enough time to pick up your tickets and arrive at your venue promptly. Refunds will not be given to latecomers.
Back to back events: Please make sure that you allow yourself enough time to walk between venues if you book back-to-back events as you might be late to your next event, and latecomers will only be admitted to events at the steward(s)’ discretion. Find out more about distances between our venues here.